Product / Analytics & reports
See where guest experience breaks down.
Request volume, response and resolution time, SLA breaches and repeat issues by department, room and hour.
Management dashboard · Today
Simulated. Sample data.
Total requests
0
Open requests
0
Avg response
0.0 min
Avg resolution
0.0 min
SLA compliance
0.0%
Escalations
0
Requests by department
- Housekeeping148
- Maintenance71
- Room service96
- Front desk64
- Transport23
- Other10
Requests by room (top)
- Room 20411
- Room 1188
- Room 3077
- Room 4125
- Room 1094
Repeat issue: Room 204, AC cooling (3 reports)
Peak request times
Guest feedback
0.0 / 5 (sample)
The problem
Managers rely on anecdotes and complaints. There is no clean view of where service slows down.
How Atithi solves it
Every request is stored with timestamps, owner and outcome, so the data is there without extra effort from staff.
Key capabilities
What it does.
Requests by department
Where the demand lands.
Resolution time
How long tasks really take.
SLA breaches
Where deadlines are missed.
Recurring issues
Repeat faults by room.
Peak hours
When requests cluster.
Room complaints
Rooms generating the most issues.
Escalations
How often the chain is used.
Guest satisfaction
Feedback beside operations.
Department performance
Side-by-side comparison.
Operational workflow
How a request moves.
- 01
Requests recorded
- 02
Timestamps captured
- 03
Metrics calculated
- 04
Patterns surfaced
- 05
Managers act
Hotel use case
Staffing the evening shift
Peak-hour data shows requests clustering after 19:00, so rosters can be reviewed.
Illustrative scenario, not a customer case study.
Related Atithi capabilities
Works with the rest of the loop.
FAQ
Analytics & reports: questions
Are the numbers on this site real?
No. Every dashboard on this website is a simulation with sample data.
Can I schedule reports?
To be confirmed. Ask during your demo.
A better way to care for every request
See Atithi on your property.
A walkthrough built around your departments, your timings and your escalation rules.
Illustrative hotel workflowFrom a guest request to the right team
- 01 Guest asks
- 02 Atithi routes
- 03 Team responds