Product / Management dashboard
One view of what is open, late and recurring.
The duty manager sees hotel-wide volume, SLA compliance, open escalations and department performance.
Management dashboard · Today
Simulated. Sample data.
Total requests
0
Open requests
0
Avg response
0.0 min
Avg resolution
0.0 min
SLA compliance
0.0%
Escalations
0
Requests by department
- Housekeeping148
- Maintenance71
- Room service96
- Front desk64
- Transport23
- Other10
Requests by room (top)
- Room 20411
- Room 1188
- Room 3077
- Room 4125
- Room 1094
Repeat issue: Room 204, AC cooling (3 reports)
Peak request times
Guest feedback
0.0 / 5 (sample)
The problem
Managers walk the floor to find out what is happening, and still miss things.
How Atithi solves it
Atithi assembles live operational data into a single dashboard with role-based access.
Key capabilities
What it does.
Hotel-wide volume
Total and open requests.
SLA compliance
Live against your targets.
Open escalations
What needs a decision now.
Department performance
Response by team.
Recurring room issues
Rooms flagged for action.
Guest satisfaction
Recent feedback trend.
AI credit usage
Allowance, top-ups and remaining balance.
Role-based access
Each user sees what their role needs.
Operational workflow
How a request moves.
- 01
Requests flow in
- 02
Metrics update
- 03
Manager reviews
- 04
Escalations resolved
- 05
Patterns reviewed weekly
Hotel use case
Start-of-shift review
The duty manager opens the dashboard, clears open escalations and checks rooms with repeat issues.
Illustrative scenario, not a customer case study.
Related Atithi capabilities
Works with the rest of the loop.
FAQ
Management dashboard: questions
Who can see the dashboard?
Access is role-based and configured per property.
Can I see AI usage?
Yes. Credit usage is shown in the management dashboard.
A better way to care for every request
See Atithi on your property.
A walkthrough built around your departments, your timings and your escalation rules.
Illustrative hotel workflowFrom a guest request to the right team
- 01 Guest asks
- 02 Atithi routes
- 03 Team responds