These are Atithi-specific excerpts, not a replacement for Aivry's complete policy or your customer agreement. The original section numbering is retained. Read the full policy and latest version on getaivry.com.
Source effective date: 28 August 2026
Source last updated: 28 August 2026
Atithi
AI-powered hospitality and guest experience systems that may provide:
- Guest communication
- AI concierge services
- Reservation-related assistance
- Guest service requests
- Housekeeping requests
- Food and beverage requests
- Maintenance requests
- Internal service routing
- Request tracking
- Guest follow-ups
- Hospitality workflow automation
10. Atithi Hospitality Disclaimer
Atithi assists hospitality businesses with guest communication and operational workflows.
Atithi may receive, classify, respond to, route or track guest requests.
AI-generated confirmations or responses do not independently guarantee that a requested physical service has been completed.
Hotels, resorts and other hospitality customers remain responsible for:
- Reservation accuracy
- Guest services
- Room allocation
- Pricing
- Availability
- Food and beverage delivery
- Housekeeping
- Maintenance
- Safety
- Physical service fulfilment
- Staff actions
- Guest complaints
- Regulatory obligations
Where Atithi integrates with a PMS, booking engine, CRM, POS or other third-party platform, availability and operational information may depend on the accuracy and availability of those systems.