These are Atithi-specific excerpts, not a replacement for Aivry's complete policy or your customer agreement. The original section numbering is retained. Read the full policy and latest version on getaivry.com.
Source effective date: 28 August 2026
Source last updated: 28 August 2026
11. Hospitality Use – Atithi
Atithi may be used to assist hospitality businesses with:
- Guest enquiries
- Concierge requests
- Reservation-related communication
- Food and beverage requests
- Housekeeping requests
- Maintenance requests
- Internal service coordination
- Guest follow-ups
Atithi must not be deliberately configured to:
- Falsely confirm unavailable rooms
- Intentionally provide deceptive pricing
- Fabricate reservation confirmations
- Falsely claim a physical service has been completed
- Conceal known safety issues
- Discriminate unlawfully against guests
- Misrepresent material hotel policies
Where Atithi relies on a connected PMS, booking platform, POS or other operational system, customers are responsible for maintaining accurate source information.